Submit a support ticket

Please provide as many details as possible (if applicable): order number, recruit name or ID, product name or SKU, product attributes, etc.

Submit Ticket

Existing Park Lane Assitant App Users


If you have downloaded the app before November 1, 2014, please delete your existing Park Lane Assistant app first. You need to download the new version using instructions below.

Download Updated Park Lane Assistant App for iPhone/iPad

To download the latest Park Lane Assistant app on your iPhone/iPad device, please access the below link on the device:

http://jbpl.com/us


Supported iOS Devices:

  • iPhone 4,4s,5,5c,6,6 Plus
  • iPad 2,3,4, iPad Air

Download Park Lane Assistant App for Android 4.4 Devices from Google Play

To download the latest Park Lane Assistant app on your Android 4.4 device, go to Google Play and search for "Park Lane Jewelry" and download the "Park Lane Assistant" app.

Supported Android Devices:

  • Samsung Galaxy Note 4 or above
  • Other Android devices with Android 4.4 and large screen size should work

Documentation / Guide / How-To