Customer Tracking Dashboard

Open Carts
318
with contact: 106 (33%)
without contact: 212
Active Rate: 1%
Abandoned Carts
19,607
with contact: 3,546 (18%)
without contact: 16,061
Abandonment: 64%
Checked-out
10,801
avg. time: 11:57:33
Conversion: 35%
Avg Cart Average cart value across all cart states. Open = currently active carts, Abandoned = carts not updated in 2+ hours, Checked-out = completed purchases
$111.30
Checked out carts
Items: 3
Peak Hour
8 AM
Order count: 1,894
Total Carts
30,726
1% open • 64% abandoned
35% converted
Cart Types Overview
Cart Type Total % of Unique Abandoned % Abandoned Checked-out Conversion Rate
Shared Carts
Carts created from a shared link created by a rep. Can overlap with other categories. 		20,885 52.4% 16,991 81.4% 3,894 18.6%
Guest Orders
Attached to a show. Can overlap with shared carts. 		23,164 58.1% 17,416 75.2% 5,748 24.8%
Standalone Orders
Orders not attached to a show. Can overlap with shared carts. 		15,863 39.8% 11,569 72.9% 4,294 27.1%
Fundraiser Orders
Can overlap with shared carts. 		72 0.2% 47 65.3% 25 34.7%
Day of Week Distribution
Day Open Abandoned Checked-out Total Conversion %
Monday 271 4,581 (66.24%) 2,064 6,916 29.84%
Tuesday 3 2,438 (46.28%) 2,827 5,268 53.66%
Wednesday 0 2,046 (63.70%) 1,166 3,212 36.30%
Thursday 9 3,055 (58.63%) 2,147 5,211 41.20%
Friday 8 2,090 (72.52%) 784 2,882 27.20%
Saturday 8 2,414 (74.53%) 817 3,239 25.22%
Sunday 19 2,983 (74.61%) 996 3,998 24.91%
UTM Sources Distribution
utm_source Open Abandoned Checked-out Total
direct 292 18,530 10,268 29,090
facebook 25 909 295 1,229
google 0 107 228 335
us.list-manage.com 0 15 0 15
instagram 1 8 0 9
www.tiktok.com 0 4 3 7
mail.yahoo.com 0 7 0 7
email 0 2 3 5
mail.aol.com 0 4 0 4
plfundraiser.my.canv 0 4 0 4
outlook.live.com 0 3 0 3
x (twitter) 0 2 0 2
outlook.cloud.micros 0 2 0 2
mail3.spectrum.net 0 0 2 2
mail.telenet.be 0 1 0 1
pb-site.com 0 0 1 1
connect.xfinity.com 0 1 0 1
mail.midco.net 0 0 1 1
www.gatekeeperapp.ne 0 1 0 1
mibc-fr-10.mailinbla 0 1 0 1
securelinks.cloud-se 0 1 0 1
www.ui-deref.de 0 1 0 1
www.projecthome.org 0 1 0 1
mail.uol.com.br 0 1 0 1
e.mail.ru 0 1 0 1
mail.yahoo.co.jp 0 1 0 1
Busy Hours Distribution (Cart Creation)
12 AM
248
1 AM
123
2 AM
150
3 AM
109
4 AM
152
5 AM
164
6 AM
343
7 AM
460
8 AM
1,894
9 AM
1,792
10 AM
1,584
11 AM
1,320
12 PM
1,121
1 PM
1,201
2 PM
960
3 PM
867
4 PM
809
5 PM
797
6 PM
1,085
7 PM
1,266
8 PM
1,446
9 PM
1,143
10 PM
605
11 PM
286
Top Sellers
Rank Rep Info Sale Count Sale Amount Avg Sale
1 [#73433] Tracy Garrett [VP] 64 $8,618 $135
2 [#56040] Jacqueline Rigante [VP] 39 $7,232 $185
3 [#6] Park Lane [PL] 52 $7,218 $139
4 [#83625] Sue Stringer [SD] 91 $6,725 $74
5 [#85520] Melissa Elerick [SD] 98 $6,610 $67
6 [#83638] Samantha Johnson [VP] 48 $6,175 $129
7 [#88123] Shalon Stokes [SD] 21 $6,145 $293
8 [#69996] Jeanne Bottiglieri [SD] 60 $6,061 $101
9 [#74104] Tammy Duncan [BD] 50 $5,677 $114
10 [#75972] Tali Machfud [SD] 40 $5,673 $142
Definitions:
  • Open carts: Started in the date range and updated within the last 2 hours
  • Abandoned carts: Started in the date range but NOT updated in the last 2 hours
  • Checked-out carts: Completed purchases during the date range