Customer Tracking Dashboard

Open Carts
445
with contact: 91 (20%)
without contact: 354
Active Rate: 2%
Abandoned Carts
20,647
with contact: 2,637 (13%)
without contact: 18,010
Abandonment: 73%
Checked-out
7,309
avg. time: 18:41:20
Conversion: 26%
Avg Cart Average cart value across all cart states. Open = currently active carts, Abandoned = carts not updated in 2+ hours, Checked-out = completed purchases
$122.11
Checked out carts
Items: 3
Peak Hour
8 AM
Order count: 2,025
Total Carts
28,401
2% open • 73% abandoned
26% converted
Cart Types Overview
Cart Type Total % of Unique Abandoned % Abandoned Checked-out Conversion Rate
Shared Carts
Carts created from a shared link created by a rep. Can overlap with other categories. 		19,424 53.9% 18,258 94% 1,166 6%
Guest Orders
Attached to a show. Can overlap with shared carts. 		24,188 67.1% 18,867 78% 5,321 22%
Standalone Orders
Orders not attached to a show. Can overlap with shared carts. 		11,118 30.8% 9,754 87.7% 1,364 12.3%
Fundraiser Orders
Can overlap with shared carts. 		120 0.3% 77 64.2% 43 35.8%
Day of Week Distribution
Day Open Abandoned Checked-out Total Conversion %
Monday 3 1,854 (72.28%) 708 2,565 27.60%
Tuesday 5 2,290 (77.79%) 649 2,944 22.04%
Wednesday 4 2,808 (65.06%) 1,504 4,316 34.85%
Thursday 13 3,001 (75.97%) 936 3,950 23.70%
Friday 6 2,321 (79.05%) 609 2,936 20.74%
Saturday 413 4,285 (72.86%) 1,183 5,881 20.12%
Sunday 1 4,088 (70.37%) 1,720 5,809 29.61%
UTM Sources Distribution
utm_source Open Abandoned Checked-out Total
direct 416 19,190 7,044 26,650
facebook 27 1,305 249 1,581
www.tiktok.com 2 64 4 70
google 0 41 8 49
pb-site.com 0 20 2 22
instagram 0 16 1 17
linktw.in 0 9 0 9
l.messenger.com 0 0 1 1
youtube 0 1 0 1
6c271599-b657-44ea-b 0 1 0 1
Busy Hours Distribution (Cart Creation)
12 AM
272
1 AM
169
2 AM
127
3 AM
108
4 AM
142
5 AM
141
6 AM
458
7 AM
615
8 AM
2,025
9 AM
1,858
10 AM
1,464
11 AM
1,368
12 PM
1,330
1 PM
1,540
2 PM
906
3 PM
1,204
4 PM
1,414
5 PM
1,119
6 PM
1,174
7 PM
1,033
8 PM
1,111
9 PM
796
10 PM
462
11 PM
256
Top Sellers
Rank Rep Info Sale Count Sale Amount Avg Sale
1 [#85520] Melissa Elerick [SD] 81 $8,930 $110
2 [#83625] Sue Stringer [SD] 72 $7,790 $108
3 [#56040] Jacqueline Rigante [VP] 41 $6,762 $165
4 [#90582] Ashley Evans [AL] 34 $6,267 $184
5 [#6] Park Lane [PL] 57 $5,885 $103
6 [#89342] Christine Mulhern [SD] 38 $5,651 $149
7 [#89775] Jessica Melton [AL] 36 $5,487 $152
8 [#78046] Avrile Gilbert [AL] 32 $5,244 $164
9 [#91279] Mallery Gardner [AL] 40 $4,653 $116
10 [#75972] Tali Machfud [SD] 33 $4,570 $138
Definitions:
  • Open carts: Started in the date range and updated within the last 2 hours
  • Abandoned carts: Started in the date range but NOT updated in the last 2 hours
  • Checked-out carts: Completed purchases during the date range