Customer Tracking Dashboard

Open Carts
44
with contact: 14 (32%)
without contact: 30
Active Rate: 0%
Abandoned Carts
22,339
with contact: 3,424 (15%)
without contact: 18,915
Abandonment: 69%
Checked-out
10,218
avg. time: 13:58:32
Conversion: 31%
Avg Cart Average cart value across all cart states. Open = currently active carts, Abandoned = carts not updated in 2+ hours, Checked-out = completed purchases
$124.13
Checked out carts
Items: 3
Peak Hour
8 AM
Order count: 1,971
Total Carts
32,601
0% open • 69% abandoned
31% converted
Cart Types Overview
Cart Type Total % of Unique Abandoned % Abandoned Checked-out Conversion Rate
Shared Carts
Carts created from a shared link created by a rep. Can overlap with other categories. 		22,863 53.8% 19,737 86.3% 3,126 13.7%
Guest Orders
Attached to a show. Can overlap with shared carts. 		26,317 61.9% 20,499 77.9% 5,818 22.1%
Standalone Orders
Orders not attached to a show. Can overlap with shared carts. 		15,189 35.7% 11,504 75.7% 3,685 24.3%
Fundraiser Orders
Can overlap with shared carts. 		283 0.7% 266 94% 17 6%
Day of Week Distribution
Day Open Abandoned Checked-out Total Conversion %
Monday 2 4,379 (73.01%) 1,617 5,998 26.96%
Tuesday 0 2,992 (63.44%) 1,724 4,716 36.56%
Wednesday 0 3,424 (68.64%) 1,564 4,988 31.36%
Thursday 38 3,123 (71.22%) 1,224 4,385 27.91%
Friday 1 2,761 (52.37%) 2,510 5,272 47.61%
Saturday 0 2,513 (77.95%) 711 3,224 22.05%
Sunday 3 3,147 (78.32%) 868 4,018 21.60%
UTM Sources Distribution
utm_source Open Abandoned Checked-out Total
direct 44 20,634 9,926 30,604
facebook 0 1,638 281 1,919
google 0 28 6 34
instagram 0 21 3 24
parklanejewelry.us8. 0 12 0 12
www.tiktok.com 0 1 2 3
vr4zjyx4.r.us-east-1 0 2 0 2
l.threads.com 0 1 0 1
us8.campaign-archive 0 1 0 1
linktr.ee 0 1 0 1
Busy Hours Distribution (Cart Creation)
12 AM
195
1 AM
193
2 AM
126
3 AM
70
4 AM
113
5 AM
169
6 AM
584
7 AM
624
8 AM
1,971
9 AM
1,691
10 AM
1,757
11 AM
1,439
12 PM
1,362
1 PM
1,340
2 PM
1,170
3 PM
1,182
4 PM
1,006
5 PM
1,049
6 PM
1,144
7 PM
1,023
8 PM
1,586
9 PM
1,305
10 PM
872
11 PM
412
Top Sellers
Rank Rep Info Sale Count Sale Amount Avg Sale
1 [#83625] Sue Stringer [SD] 78 $14,023 $180
2 [#85520] Melissa Elerick [SD] 98 $10,915 $111
3 [#6] Park Lane [PL] 72 $8,783 $122
4 [#89342] Christine Mulhern [SD] 50 $7,889 $158
5 [#69355] Connie Allred [CV] 46 $6,951 $151
6 [#91279] Mallery Gardner [AL] 57 $6,551 $115
7 [#90582] Ashley Evans [AL] 42 $6,426 $153
8 [#88123] Shalon Stokes [SD] 20 $6,142 $307
9 [#73433] Tracy Garrett [VP] 46 $5,969 $130
10 [#74763] Tara Tijerina [SD] 46 $5,528 $120
Definitions:
  • Open carts: Started in the date range and updated within the last 2 hours
  • Abandoned carts: Started in the date range but NOT updated in the last 2 hours
  • Checked-out carts: Completed purchases during the date range